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Gig-o-Matic Help

If you can't find the solution to your problem here, please email admin@gigomatic.co.uk with details.

General

Registering a new group
If you are having problems registering a new group, here are a few pointers:
  • To register a new group, visit www.gigomatic.co.uk/register.
  • All the bold fields are required.
  • The url identifier is the unique identifier for your group on Gig-o-Matic. Try to pick something that will be intuitive for you and your members.
  • If you are new to Gig-o-Matic, you will be able to create a member account (see "Registering as a member" below) at the same time as registering your group.
    If you have previously registered for a group on Gig-o-Matic - even if you have since left the group - then you should log in before registering a new group. This is to ensure that the new group is associated correctly with your account.
Registering as a member

There are two ways to register as a new member with Gig-o-Matic:

Registering as a new member at the same time as registering your group: When registering a new group (see above), you can also create a new member account. This account will be a "leader" (see below) for the new group.

Registering as a new member with an existing group: To register as a new member with a specific group, visit www.gigomatic.co.uk/<group_url_identifier>/register, where <group_url_identifier> is the unique identifier for your group in Gig-o-Matic (see "Registering a new group" above). If you do not know what this is, consult your group leader.

Either way, the following advice applies:

  • All the bold fields are required.
  • Your email address is your unique identity on Gig-o-Matic. It is important that you keep this up to date as this address will be used by Gig-o-Matic for future correspondence.
  • There are no restrictions on characters for your password. However it is recommended you choose a password that will be hard to guess, such as a memorable combination of characters that is not a real word.
I have forgotten my password
Click the 'I've forgotten my password' link on the login page and enter the email address you registered with. Your account details will then be sent to that address.
I can't login/access my group
There are several possible reasons for this:
  • You are not getting your email or password correct. Remember that both are case-sensitive.
  • You have not been approved by your group leader(s). Consult your group leader to get approved.
  • You have been deleted by your group leader(s) or resigned from the group.

Members

Editing your profile
  • To access your profile, click "My Profile" in the user bar at the top of the site.
  • All the bold fields are required.
  • If you are changing your email address, make sure it is valid as this address will be used by Gig-o-matic for future correspondence.
Managing your groups
To access the list of your current groups, click "My Groups" in the user bar at the top of the site. This maintains a complete history of your groups on Gig-o-Matic, including groups where you are yet to be approved and groups that you have been removed or resigned from.
Group leaders - deleting members
Clicking on the Delete member button will delete the member from the group.

Events

What do the icons mean?
  • Information Further information on the event.
  • View lineup View the current lineup for the event.
  • Edit Edit the event.
  • Edit lineup Edit the lineup for the event.
Group leaders - Adding/editing an event
  • All bold fields are required.
  • Start time and end time are each composed of two fields. The first the date and the second is the time.
  • Dates must be formatted as YYYY-MM-DD and times as HH:MM.

Venues

What do the icons mean?
  • Information Further information on the venue.
  • Edit Edit the venue.
Group leaders - Adding/editing an venue
Only the venue name and city are required. The postcode field is optional, but is recommended if known as it will be used by future features.